What Our Customers Say
Rachel Thamm, Emvac Australia:
"My transcripts are returned in 1 -2 days and are extremely high quality. I have recommended 10 employers to SmartDocs and had excellent feedback from all regarding the service."
Trish Westmore, Hanover Welfare Services:
"Thank you so much for the great service - just amazing."
Elizabeth Tunstall, PhD Professor, Swinburne University:
"You and your team did excellent work on a very difficult project.. I look forward to working with you in the future."
Rudolph Wagenaar Howorth, an Ogilvy PR Worldwide Company:
"I just wanted to say a big thank you for your help with the transcriptions. Your company delivers above and beyond every time!"
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Contact Us
Email: smart@smartdocs.com.au
Telephone: +1300 208 040
Online Enquiry Form
Accurate transcription,
easy upload, fast turnaround
Transcription service 24/7. No surcharge for weekends or public holidays
Just 5 simple steps from enquiry to completion:
- Call our transcription co-ordinators on +1300 208 040 for immediate pricing and audio file upload instructions (or complete the online sales enquiry form). You will receive an email response within two hours.
- Using a web browser upload the file(s) to be transcribed. All file formats accepted.
- Complete an online transcription job sheet telling us exactly what you require, including name spellings and terms.
- Receive a notification email when your transcription is ready – then log on to our server to download your documents.
- A tax invoice is sent upon completion of the work with 14 day payment terms.
legal transcription
Law firms and barristers: Dictation, correspondence, court hearings, court documents, affidavits, investigation interviews. As little as 24 hour turnaround.
What our clients are saying...
We found this work to be very high quality and accurate. Thank you very much. - TL Lawyers Newcastle

market research transcription
Focus groups, qualitative and quantitative interviews, telephone interviews and surveys. All topics.
24-48 hour turnaround.
What our clients are saying...
Thanks so much for such fast and efficient transcribing, and all of your technical help too. It's been a breeze working with you and I'll definitely recommend you to others in the future. - School of Political and Social Inquiry, Monash University
Thank you for the transcription service that SmartDocs provided. It was quick and efficient. We would not hesitate in using your services again.
National Health and Medical Research Council
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interview transcription
One-on-one research interviews, academic, social histories, journalists, authors, business, police, insurance and workplace investigations.
24-48 hour turnaround.
What our clients are saying...
I would like to say thank you to you and your team for your transcripts - the process is wonderful, the turnaround time is extremely fast and the final products are very professional. - National Ageing Research Institute, Royal Melbourne Hospital

conference transcription
Teleconference calls, seminars, keynote speakers, panel discussions, presentations, Q and A, podcasts.
24-48 hour turnaround.
What our clients are saying...
SmartDocs were excellent to work with. They provided a competitive quote and returned 33 conference session transcriptions in little over a week. In this time they also converted our audio cassettes to digital format for webposting.
Consumer Affairs Victoria, Department of Justice
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