A virtual typing service for consultants, businesses, lawyers and academics requiring audio transcription

focus group transcription

Contact Us

Email: smart@smartdocs.com.au
Telephone: +61 3 9822 4299


SmartDocs typing service:

The audio typists who always deliver

PLUS Australia's lowest per audio minute rates for longer turnarounds – find out TODAY

SmartDocs offers a quality transcription and typing service for businesses, advertising agencies, consultancies, universities, government departments, legal and medico-legal practices and more.

With a reputation for efficiency and reliability, our online team of typists provide accurate, professionally transcribed documents 24/7, guaranteeing quality output and fast turnaround. Our focus is customer satisfaction, convenience and value, with no surcharge for weekends or public holidays.

Our range of typing services includes:
  • Legal Transcription: Specialised typing service for law firms and barristers, including dictation, correspondence, court hearings, court documents, affidavits and investigation interviews.
  • Market Research Transcription: Accurate transcription of focus group discussions, qualitative and quantitative interviews, telephone interviews and surveys on all topics.
  • Conference Transcription: Corporate typing service for teleconference calls, seminars, keynote speakers, panel discussions, presentations, Q and A, meetings and podcasts.
  • Interview Transcription: Typing service for journalists, authors, corporates, academics, government and police, including one-on-one research interviews, social histories, insurance, HR and workplace investigations.

Our team of professionally trained audio typists is experienced in all fields, including (but not limited to) marketing, business, politics, environmental, legal and medico-legal. Whatever your requirement, we will find a specialised online typist to suit.

All areas offer 24-48 hour turnaround.

Enquiry to completion in five easy steps
  • Call our transcription co-ordinators on +61 3 9822 4299 for immediate pricing and audio file upload instructions (or complete the online sales enquiry form). You will receive an email response within two hours.
  • Upload the files to be transcribed with our easy-to-use browser based transcription system. All file formats accepted.
  • Complete quick online job instructions telling us exactly what you require.
  • Receive a notification email when your transcript is ready - then simply log on to our transcription system and download your documents.
  • Receive an emailed tax invoice with 14 day payment terms.

Completed files are stored for a minimum of six months enabling existing clients to log on at any time to view transcripts.

For further information about any of our typing services, please fill out an online enquiry form or contact us on +61 3 9822 4299.